Buttr Support

We're here to help. For questions, support requests, or feedback, email us at
support@buttr.company

We typically respond within 48-72 hours.

Common Questions

How do I create an account?
Download Buttr from the App Store and verify your phone number via SMS. You must
be 18 years or older.

How do I unlock photo and video sharing?
Exchange a few messages with another user to unlock photo and video sharing. This
ensures both users are genuinely interested.

Is my location shared with other users?
No. Your exact location is never shared. Other users can see approximate distance
and your city, but not your precise GPS coordinates.

How do I report a user?
Tap the three dots on any profile or conversation and select "Report User."

How do I delete my account?
Go to Settings → Account → Delete Account. Your data will be permanently deleted
within 30 days.

Why was my photo rejected?
Public profile photos are AI-moderated for App Store compliance. Private photos
sent in messages are not moderated.

Need More Help?

Email us at support@buttr.company with:

  • Your phone number (used for account verification)

  • Description of the issue

  • Device type and iOS version